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Do B2B Better (Drive Growth Through Game-Changing Customer Experience) - kniha z kategorie Marketing

Levně Do B2B Better (Drive Growth Through Game-Changing Customer Experience) - kniha z kategorie Marketing

Do B2B Better (Drive Growth Through Game-Changing Customer Experience) - kniha z kategorie Marketing

767 Kč

Do B2B Better (Drive Growth Through Game-Changing Customer Experience) - kniha z kategorie Marketing je v e-shopu Martinus.cz v kategorii tištěné knihy za cenu 767 Kč. Všechny tištěné knihy koupíte online v internetovém obchodě Martinus.cz, kde máme další zboží od značky Wonderwell.

Do obchodu
Kategorie: Tištěné knihy
Značka:Wonderwell
Recenze na produkt

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity. Any business leader knows that customer loyalty is the key to a thriving business. But what if your customer is another business? Consistent research shows that most B2B companies lag behind their B2C counterparts in customer experience, primarily because of the increased complexity in serving businesses over individual consumers. Do B2B Better is a call to action for business-to-business (and B2B2C) organizations to improve their customer experience strategy, leveraging a powerful model called the CX Loyalty Flywheel. From interviews with hundreds of CX leaders, Jim Tincher shares stories of how B2B companies have implemented successful CX programs, including Dow, Hagerty, and UKG. Discover what sets top performers apart from the competition and learn how to deliver exceptional experiences—and bottom-line results—for your organization.

Obchod Martinus
Kategorie Tištěné knihy
Značka Wonderwell

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